Privacy Policy

Effective Date: January 17, 2026

1. Who We Are

Our website address is: https://edomagency.com. We are Expert Digital & Online Marketing (EDOM Agency), a full-service digital marketing and advertising agency serving a diverse range of business clients.

2. Contact Forms & Inquiries

When you submit a query through the contact forms on our site, we collect the data shown in the form fields (typically your name, email address, phone number, and message).

  • Purpose: We collect this information solely for customer service purposes and to respond to your specific inquiry.
  • Consent: By submitting the form, you consent to us contacting you regarding your request.
  • Marketing: We do not use the information submitted through our contact forms for general marketing newsletters unless you specifically opt-in to receive such communications.

3. Cookies & Tracking Technologies

We use cookies to enhance your experience and for marketing analysis.

  • Marketing & Analytics: As a digital marketing agency, we utilize third-party marketing plugins and pixels (such as Google Analytics, Meta Pixel, and others) to analyze website traffic and user behavior. These cookies allow us to track how you interact with our site and may be used to serve you targeted advertisements on other platforms (retargeting).
  • Embedded Content: Articles on this site may include embedded content (e.g., videos, maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

4. Who We Share Your Data With

We do not sell your personal data. However, we may share data with:

  • Service Providers: Third-party tools we use to operate our business (e.g., email hosting, CRM software, and payment processors) to help us process your requests.
  • Spam Detection & Security: Information submitted through contact forms may be checked through automated spam detection and security services (such as Cloudflare Turnstile and Akismet) to protect our site infrastructure and verify human interactions.
  • Legal Requirements: If required by law to comply with a subpoena or similar legal process.

5. How Long We Retain Your Data

  • Contact Form Submissions: We retain contact form submissions for customer service purposes indefinitely, but we do not use them for marketing purposes unless you have given your explicit consent.
  • Analytics Data: User-level and event-level data associated with cookies, user identifiers (e.g., User-ID), and advertising identifiers are retained according to the settings of our analytics providers (e.g., Google Analytics standard retention periods).

6. What Rights You Have Over Your Data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us via our contact forms. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Contact Information

For privacy-specific concerns, you may contact us at:

Expert Digital & Online Marketing
[Insert Phone Number]
[Insert Email Address]